With YSTRAL EYE, we offer our customers a comprehensive digital service concept. YSTRAL EYE makes numerous services possible via digital means that would otherwise require the customer's presence at ystral or vice versa: The spectrum ranges from tests to FAT, SAT, maintenance and repair work, troubleshooting, training and ongoing production support. and ongoing production support.
Our YSTRAL EYE Remote Solutions are based on AR or MR technology (Augmented and Mixed Reality), in which the real video image is enriched with additional information. Regardless of whether the service mission takes place at ystral or at your site: All persons involved share the field of view of the technician at the machine and can interact with each other during the assignment via voice or chat and exchange required documents such as circuit diagrams or graphics. After the operation, you receive reporting from us with visual material and detailed documentation.
Mixed reality technology also allows CAD models to be "projected" into real space. This enables us to break new ground in collaboration with our customers, even during design meetings.