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Grey, new hall with the ystral logo
Status as of 26/10/2022

Data protection declaration

ystral gmbh places a very high value on protecting your personal data. At our company, observance of and adherence to legal requirements for data privacy and data security are a matter of course. All of your personal information, such as your title, first name, last name, address, phone number, fax, e-mail address, IP address, etc. is treated as personal data. We would like to inform you about when we collect which pieces of personal data from you, and how we use that data. We have developed technical and organisational measures to ensure that both we and our service providers comply with data privacy regulations. Your data is protected under the legal requirements of the Federal Data Protection Act. We collect, save, and use your personal data to grant you access to specific information and to communicate with you. The following sections provide information on which data is collected when you visit our home page, and how this data is used. If you have any questions or concerns related to data privacy, please scontact our external ystral gmbh data privacy officer:

Mr Michael Schatzinger

Ingenieurbüro Hopp + Flaig

Neue Weinsteige 69/71

70180 Stuttgart

Tel.: 0711 320657-0



When you transmit your personal data to us, you declare your consent for us to collect, process, and use your data in accordance with this data privacy declaration. We do so in the following ways:


Every time you access our home page or call up a file saved on the home page, we log this access. This information is saved for internal systematic processes. So-called traffic data is logged for 10 days: Your IP address, the URL visited, name of file accessed, date and time file was accessed, data quantity transmitted. Data is only used for a general assessment, and no user profiles are created. For security reasons, our provider also logs IP addressed for 12 weeks. We only access this log in case of security violations in order to pursue criminal charges. No personal user profiles are created!


 If you have any inquiries regarding our company, products, and services, you may contact us via e-mail at or via our contact form. Clicking on this email link will activate your own e-mail program. We will receive only your e-mail address, in addition to your message to us. Please note that the e-mail is not encrypted, and you should not provide any confidential data or information in this manner. In the event of contact by means of our contact form we will collect various personal details from you in order to be able to deal with your enquiry and, for example, to be able to send the documents that you requested. Mandatory fields that include the minimum data required for us to be able to deal with your enquiry, are: Title, name, email address and the actual message. All additional information, such as company, address details, country, telephone number, etc. are voluntary and not strictly necessary. In addition, you must also answer the small arithmetic question for spam protection before sending your message. This is simply to prove that you are not a computer. A direct (i.e. with no intermediate saving) unencrypted email to will be created with the details that you have provided and this will be sent to us as soon as you press 'Send'. Please note that the email is unencrypted. Because of this, we would ask that you do not send any confidential data or information to us in this way. If you require a protected, encrypted transmission for information or data, please let us know by email, in the contact form or even simply by telephone. When you transmit your personal data to us, you declare your consent for us to collect, process, and use your data in accordance with this data privacy declaration. If you are located in a sales area which we process through a representative, we will pass on your data to this third party in order to be able to guarantee direct contact through the sales representative.


These web pages use so-called cookies in many areas. A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as a tag that identifies your computer. While cookies are often only used to measure website usage (number of users and duration of a visit) and effectiveness (subjects that are of most interest for the visitors) and to allow for ease of navigation or use and as such, are not associated with any personal information. However, they can also be used to personalise the website experience for a known visitor. In this case a user reference can be created to assign profile information or user settings. Over the course of time, such information provides a useful insight to help us to improve the user experience on our website. Cookies are generally distinguished as either session cookies or persistent cookies. Session cookies provide an efficient method to navigate through the web site, whereby cookies log your path through the individual web pages so that you will not be asked again to input information that you have already entered shortly beforehand during the same visit to the web site. Session cookies are saved in temporary memory and deleted as soon as the web browser is closed. Persistent cookies on the other hand save user settings for the current visit as well as for future visits to the web site. They are saved on your hard drive and continue to be valid if you start the browser anew. For example, we use persistent cookies to record your language selection and your country information. As cookies are required for the basic functions of the website and functional analysis of website usage to improve performance and enable you to use certain features of our website, we recommend that you do not generally disable them in your browser settings. If your browser blocks third-party cookies (“marketing cookies” or “targeting cookies” to display ads and to monitor your progress on the Internet) this will not affect the functionality of our website.

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We use so-called web analysis programmes on our websites in order to analyse your use of our web pages. We use Google Analytics for this purpose. The following section provides the information you need to protect your personal rights.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user’s origin. This data is assigned to the respective end device of the user. An assignment to a user-ID does not take place.

Furthermore, Google Analytics allows us to record your mouse and scroll movements and clicks, among other things. Google Analytics uses various modeling approaches to augment the collected data sets and uses machine learning technologies in data analysis.

Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g., cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. You may revoke your consent at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here:

IP anonymization

On this website, we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyze your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

Browser plug-in

You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link:

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at:

Google Signals

We use Google Signals. Whenever you visit our website, Google Analytics records, among other things, your location, the progression of your search and YouTube progression as well as demographic data (site visitor data). This data may be used for customized advertising with the assistance of Google Signal. If you have a Google account, your site visitor information will be linked to your Google account by Google Signal and used to send you customized promotional messages. The data is also used to compile anonymized statistics of our users’ online patterns.

Demographic parameters provided by Google Analytics

This website uses the “demographic characteristics” function of Google Analytics, to be able to display to the website visitor compatible ads within the Google advertising network. This allows reports to be created that contain information about the age, gender, and interests of the website visitors. The sources of this information are interest-related advertising by Google as well as visitor data obtained from third-party providers. This data cannot be allocated to a specific individual. You have the option to deactivate this function at any time by making pertinent settings changes for advertising in your Google account or you can generally prohibit the recording of your data by Google Analytics as explained in section “Objection to the recording of data”.

Contract data processing

We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.


This website uses Google Maps from Google Ireland Limited („Google“) to display maps. When you use this site, you consent to the collection, processing and use of data obtained through an automated collection by Google Inc., its agents and third parties. Maps Terms of Use are contained in the Terms of Use for Google Maps 

If you do not wish your data to be processed, you can disable it via the Ads Settings manager: .


This website uses Hotjar. Provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (Website: Hotjar is a tool for analysing your user behaviour on our website. Hotjar allows us to record your mouse and scroll movements and clicks, among other things. Hotjar can also determine how long you have stayed with the mouse pointer in a certain place. From this information, Hotjar creates so-called heat maps, which can be used to determine which areas of the website are preferred by website visitors. Furthermore, we can determine how long you stayed on a page and when you left it. We can also determine at which point you aborted your entries in a contact form (so-called conversion funnels). In addition, Hotjar can be used to obtain direct feedback from website visitors. This function serves to improve the website operator's web offers.  Hotjar uses cookies. Cookies are small text files that are stored on your computer by your browser. They serve to make our offer more user-friendly, more effective and safer. In particular, these cookies can be used to determine whether our website has been visited with a specific terminal device or whether the Hotjar functions have been deactivated for the browser in question. Hotjar cookies remain on your device until you delete them. You can set your browser to notify you when cookies are set, to allow cookies only on a case-by-case basis, to refuse cookies in certain cases or generally, and to enable automatic cookie deletion when you close your browser. If cookies are deactivated, the functionality of this website may be restricted. The use of Hotjar and the storage of Hotjar cookies is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

Deactivating Hotjar: If you wish to deactivate data collection by Hotjar, click on the following link and follow the instructions: Please note that Hotjar must be deactivated separately for each browser or device.

For more information about Hotjar and the information we collect, please see Hotjar's Privacy Policy at the following link:

Contract processing: We have concluded a contract processing with Hotjar to implement the strict European data protection rules. (

This website uses Mouseflow, a web analytics tool provided by Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark. The purpose of data processing is to analyse this website and its visitors. For this purpose, data is collected and stored for marketing and optimisation purposes. From this data, user profiles can be created under a pseudonym. Cookies may be used for this purpose. With the web analysis tool Mouseflow, randomly selected individual visits (only with anonymised IP address) are recorded. This creates a log of mouse movements and clicks with the intention of randomly replaying individual website visits and deriving potential improvements for the website from this. The data collected with Mouseflow will not be used to personally identify the visitor to this website without the separately granted consent of the person concerned and will not be merged with personal data about the bearer of the pseudonym. The processing is carried out on the basis of Art. 6 (1) f) DSGVO from the legitimate interest in direct customer communication and in the design of the website in line with requirements.
You have the right to object at any time to this processing of personal data relating to you based on Art. 6 (1) f DSGVO for reasons arising from your particular situation. To do so, you can deactivate a recording on all websites that use Mouseflow globally for the browser you are currently using at the following link:

Social Media 

If you contact us via the various social media platforms, your enquiry will not be passed on to a third party via a service provider, but instead these messages will end up directly with our marketing team, who will process them further.

Provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland
Data processing is carried out on the basis of an agreement on the joint processing of personal data in accordance with Art. 26 DSGVO.
Privacy policy: 

Provider: LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Irland
Privacy policy: 

Provider: XING AG, Dammtorstraße 29-32, 20354 Hamburg, Deutschland)
Privacy policy: 

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland
Privacy policy: 

Provider: Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA
Privacy policy: 

Provider: Vimeo,  LLC, 555 West 18th Street, New York 10011
Privacy policy:


We do not use automated processing that results in an automated decision-making/profiling with respect to your person.


When you register for our YSTRAL newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe. You will regularly receive information by e-mail on current topics such as industry or application knowledge, important dates and insights into our company as well as e-mails on special occasions, for example special promotions or invitations to our exhibitions. The e-mails can be designed individually and personalised based on the information you provide. For the registration to our YSTRAL newsletter we use the so-called double opt-in procedure, which means that we will only send you regular newsletters by e-mail if you have previously confirmed to us that we can activate the newsletter dispatch. We will send you a notification e-mail and ask you to confirm that you wish to receive the YSTRAL newsletter by clicking on a link in this e-mail. The legal basis for the processing of your data is the consent according to Art. 6 para. 1 lit. a) DSGVO, if you have expressly registered for the newsletter. Within the framework of the legal requirements it may also be possible that you receive the YSTRAL newsletter from us without express consent because you have already been in contact with us or ordered products or services from us, we have received your e-mail address in this connection and you have not objected to receiving information by e-mail. In this case, the legal basis is the legitimate interest in the transmission of direct advertising in accordance with Art. 6 Para. 1 letter f) DSGVO If you no longer wish to receive any newsletters from us, you can revoke your consent at any time with immediate effect or object to the further receipt of the newsletter. Simply use the unsubscribe link included in every newsletter or send us a message using the various contact options.


 If you have provided us with personal data, we only use this data to answer your inquiries, for technical administration, and for marketing if you have given us permission to do so. We only transmit your personal data to third parties or in any other manner if necessary to carry out a contract or process an invoice, if we are legally obligated to do so, or if you have given us your consent to do so in advance. You have the right to revoke your permission with future effect at any time. Your saved personal data will be deleted when you revoke your consent to save such data, if it is no longer necessary for the data to be saved to fulfil the purpose for which it was saved, i.e. if the process is complete, and if no legal deletion deadlines apply, or if saving such data is not permitted for other legal reasons. If the data cannot be deleted, it will be blocked against further processing until the legal deletion deadlines have expired.

Further information on the use of personal data


 On 12 May 1998 – docket number: 312 O 85/98 – the District Court of Hamburg resolved that a company / a person that links to a third party website accepts responsibility for its content, unless the company/person clearly distances themselves from this linked content. For this reason, ystral gmbh hereby expressly distances itself from the content of all linked websites. Ystral has no influence over the content of linked pages, and therefore accepts no liability for content being up to date, correct, complete, of good quality, or for the future design of the content. Only the operators of linked websites are responsible for their content. Please also note the data privacy declarations of the third parties to whose pages we have linked. This data privacy declaration applies only to the ystral gmbh website.


You have the right to learn what personal data on you is saved by our company (informational right) and to correct incorrect data or to have data deleted/blocked. Upon written request, we will be happy to inform you about the data we have saved about you. However, please understand that we must first ensure that you are authorised to do so as an affected party, in order to protect your personal data.  You can contact your respective competent supervisory authority for data protection, if you believe that the processing of your personal data is contrary to the provisions of the General Data Protection Regulation. For Baden-Württemberg, this is: The State Commissioner for Data Protection and Freedom of Information Street address: Lautenschlagerstraße 20, 70173 Stuttgart Postal address: Postfach 10 29 32, 70025 Stuttgart Tel.: 0711 615541-0, FAX: 0711 615541-15,  email: 


We use technical and organisational methods to save your data such that it is not accessible to third parties. If you communicate with us via unencrypted e-mail, we are not able to guarantee complete data security. We recommend that you contact us via post with any confidential information.


The responsible office under the Federal Data Protection Act is ystral gmbh, maschinenbau + processtechnik, Wettelbrunner Str. 7, 79282 Ballrechten-Dottingen, Germany. Managing Directors: David Manke, Peter Manke, Karl Prem.

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